To help us investigate, include your app version, iOS version, the steps that led to the problem, and a screenshot when relevant.
Email supportSupport email: ezsenfy@gmail.com
Apple manages WannaBuy auto-renewing subscriptions. Open Apple ID subscription management to view, change, or cancel your subscription.
After cancellation, benefits generally continue through the end of the paid period. Apple also handles refund requests under its policies.
Make sure the App Store is signed in with the Apple ID used for the purchase and check your network connection.
Use Restore Purchases under Plans & Benefits in the app. If benefits still do not update, email us with the purchase time and product name. Do not send a payment password or complete payment credentials.
Core data is stored locally on your device by default. You can choose to create an iCloud backup in the app and restore from an available backup.
Make sure you are signed in to iCloud, iCloud access for WannaBuy is available, and your account has enough storage space.
Image, shared-text, price, and platform recognition results are only an aid for item entry and may be inaccurate. Review and edit the name, price, link, and other details before saving.
In the app, go to Profile > Account card > Delete Account. A deletion request has a 7-day cooling-off period. The account is deactivated during that period, and you can cancel deletion in the app.
After the cooling-off period, we delete the account and personal data associated with it on our servers unless the law requires continued retention.
You may need to separately delete local data on your device and iCloud backups that you manage. Deleting your account also does not automatically cancel an Apple-managed subscription; manage it through Apple ID subscription settings first.
If you cannot complete the process in the app, email ezsenfy@gmail.com.